Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Claims Tab Overview – Route
If you have Route Protect, the Claims tab is the hub for claims that have been reported to Route. In this tab, you can see an overview of the current statuses of a claim within the filing process …
Extended claims window for increased convenience. - Route
The Route team is excited to announce a new integration with Zendesk. With this integration, customer support teams can see and file claims for lost, damaged, or stolen orders on behalf …
Route Track: Package Tracking For the 21st Century
With Route, customers track 11+ orders per month and check their package status 8-10 times. Keep your brand top-of-mind and direct customers back to your site with immersive tracking …
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How Route’s claims process works – Route
If it qualifies for coverage, Route automatically initiates whichever resolution your customer selected during the claims filing process—a replacement order, refund, store credit, gift card, …
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How to set up a Payment Account in the Merchant Portal - Route
Route uses Stripe as our billing software solution. If you choose to opt out of their instant verification process when connecting your bank account, if that process fails, or if your bank is …
Product Updates - Route.com
Integrate Route & Status to create a seamless post-purchase experience, capture signed-in shoppers, and reduce support tickets. Available now for customers using Track and Protect.
File and manage claims – Route
Follow How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my …