Lauren Parr is the co-founder and Product Director at RepuGen, one of the leading healthcare reputation management SaaS platforms. The popular phrase "the customer is king" holds true for any given ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Nowadays, patients have an abundance of healthcare organizations to choose from. So, if a ...

According to the Beryl Institute, patient experience is the sum of all interactions, shaped by an organization’s culture, that influences patient perceptions across the continuum of care. During a May ...

Recently, I made a large purchase from a well-known wholesale photo/video company. Long story short, the experience was extremely disappointing and frustrating. I even had to go to the UPS Store while ...

A total care journey that emphasizes a safe, but prompt recovery from an illness or injury can result in numerous positive outcomes. However, hospitals and health system often lack the time, data and ...

Nurses play a crucial and multifaceted role in patient recovery, encompassing various responsibilities that go beyond the administration of medications to include comprehensive, holistic care. At the ...

Doha, Qatar: Hamad Medical Corporation’s (HMC) Qatar Rehabilitation Institute (QRI) offers a comprehensive range of services to support individuals of all ages on their journey to recovery. Providing ...